1. Overview
Inquiry Removal provides hard-inquiry review and removal assistance. This Privacy Policy applies to information collected through inquiryremoval.com, including information you submit when requesting a free inquiry review, contacting us, or otherwise interacting with the website.
This policy does not replace any privacy, authorization, or data-use terms that may be included in a separate written service agreement. If you become a client, additional terms may apply to information that is reasonably necessary to perform the services you request.
2. Information We Collect
Information you provide directly
When you request a free review or contact Inquiry Removal, you may provide information such as your name, email address, phone number, preferred contact method, general credit goal, the type of inquiry situation involved, approximate inquiry count, affected credit bureaus, whether you have current reports, and any optional notes you choose to provide.
Communications
If you communicate with us by phone, email, or through the website, we may keep the information you provide and records reasonably necessary to respond, document the request, provide service, or maintain business records.
Technical and usage information
The website may automatically generate technical information such as page views, referring pages, device or browser information, approximate location derived from network information, performance measurements, IP-related network data, and other diagnostic or security information generated when the site is used.
3. How We Use Information
We may use information collected through the website to:
- Respond to free-review requests and other inquiries.
- Understand the inquiry situation you ask us to review.
- Communicate with you using the contact information you provide.
- Provide, administer, and document requested services.
- Operate, maintain, troubleshoot, and improve the website.
- Measure website performance and understand general site usage.
- Detect abuse, protect the website, and maintain security.
- Comply with applicable legal, regulatory, or recordkeeping obligations.
4. Website Forms and Service Providers
Inquiry Removal uses third-party service providers to operate parts of the website. Those providers may process information on our behalf or receive technical information as part of delivering their services.
Google Forms
The free inquiry review currently uses Google Forms as a submission endpoint. Information entered into the review form is transmitted to Google as part of that submission and made available to Inquiry Removal for review. Google's handling of information is also subject to its applicable privacy terms. You can review Google'sPrivacy Policy.
Vercel
The website is hosted on Vercel and uses Vercel Analytics and Speed Insights. Vercel may process website traffic, network, device, performance, telemetry, and other service-generated information in connection with hosting, security, analytics, and performance measurement. You can review Vercel'sPrivacy Notice.
5. Analytics, Cookies, and Similar Technology
We use website analytics and performance tools to understand how the site is functioning and how visitors use it. Depending on the tool, browser, and settings involved, these services may use cookies, local storage, request information, or similar technologies.
You can control many browser-based technologies through your browser settings. Blocking some technologies may affect how certain website features operate.
7. Sensitive Information and the Initial Review
The initial website review does not require highly sensitive credit or identity documents. Do not submit your Social Security number, full date of birth, driver's license, credit-report login, monitoring-service password, payment-card information, full account numbers, or identity-theft report numbers through the initial public review form.
If additional documentation becomes reasonably necessary after the initial review, Inquiry Removal will explain what is needed and the appropriate method for providing it.
8. Data Retention and Security
We retain information for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, or satisfy legal obligations. Retention periods can vary depending on the type of information and the reason it was collected.
We use reasonable administrative and technical measures intended to protect information in our control. No website, transmission method, or storage system can be guaranteed to be completely secure.
9. Your Privacy Rights and Choices
Depending on where you live and the law that applies, you may have rights concerning personal information, which can include requesting access, correction, deletion, or information about how it is used or disclosed. Some rights are subject to exceptions and verification requirements.
You may also ask us to update your contact information or tell us that you no longer want a particular type of non-required communication. To make a privacy request, use the contact methods in the Contact Us section below. We will review requests as required by applicable law.
10. Children's Privacy
This website is not directed to children under 13, and Inquiry Removal does not knowingly collect personal information from children under 13 through the website. Paid credit-report assistance is intended for individuals who are legally able to enter into the applicable service agreement.
11. Third-Party Websites and Resources
The website may link to credit bureaus, government agencies, service providers, and other third-party resources. Inquiry Removal does not control the privacy or security practices of those third parties. Review their policies before providing information directly to them.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, providers, or legal obligations change. The "Last updated" date at the top of the page identifies the current version. Material changes may also be communicated through the website or another reasonable method when appropriate.
13. Contact Us
Questions or privacy requests can be submitted through ourContact page or by calling602-377-6626.
For the rules governing use of this website, review ourTerms of Use.